MasterCare Common Questions

How do you know you will get the best job possible?

What are the Benefits of Applying a Protector To my Carpet or Upholstery?

What distinguishes one carpet and upholstery
cleaning company from another?

This checklist will insure you have asked the right questions

1. Do they have Good References?
Our company is considered by many to be the best and most reliable carpet and upholstery cleaning company in the area. We do work throughout CT and RI for major carpet mills. We are referred by some of the best interior designers and carpet retailers in the area because of our expertise.

2. Are they Well Educated in their Field?
I require my technicians to be certified by the IICRC., a non-profit certifying and standard setting organization. They regularly attend educational courses to stay on top of the changes within the industry. Our company has IICRC certified Master Cleaners, Master Restorers, and a Senior Carpet Inspector on staff to handle any problems that arise.

3.What kind of Experience Do They Have?
We have the experience to work on any kind of carpet or upholstery, whether it is a natural or synthetic fiber. From the finest wool or silk carpet, or to the more common nylon or olefin wall to wall, we can clean and care for your carpet and upholstery needs.

4. Do you Get What you are Paying For?
Many companies advertise a low price just to get you to call them. Then everything is extra. Not with us. We prevacuum the carpet, we precondition the carpet, we move most furniture, except for large hutches or bureaus, all included at no extra charge. We offer a discount for cleaning traffic areas only or empty rooms.

5. Do they use the BEST Equipment and Chemicals?
We use the latest available State of the Art Truck mounted equipment, the most powerful in the industry. And we use only the safest most gentle detergents formulated by experienced Chemists. When we clean, we heat our water to almost 200 degrees, so while we're cleaning your carpet or upholstery, we are actually sanitizing it at the same time, at no additional cost.

6. What type of Guarantee Do They Offer?
Many cleaners don't offer any type of guarantee, a kind of " You pay your money, and you take what you get!". We believe in the skills or our technicians, and the effectiveness of our proven methods and equipment.
Click here to read Sally's Guarantee.

Get FREE Cash or Free Cleaning from our Referral Reward Program!
For each new customer that you send to MasterCare, we will reward you with a 10% referral fee from their initial cleaning that can be redeemed for Cash or Free Services!

These certificates are valid for one full year!! Just refer your friends, co-workers, or neighbors, and we will reward you automatically with a certificate redeemable for Cash or Free Services!

And, Remember that we offer a
100% Money back Guarantee!!*

*We offer a 14 day 100% money back guarantee* on any areas you aren't completely satisfied with.
*Excludes Commercial, Rental, Animal Contamination

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(860)892-1357
or toll free
1-866-892-1357